Terms of service

Seller and contact details

The Farm Shop is operated by Baruch Spiegel, a sole trader trading as Cluck the Web. Business correspondence address: 5 Brayford Square, London, E1 0SG, United Kingdom. Customer email: electric80media@gmail.com. This is a correspondence address, not our parcel-return location; return instructions and the appropriate UK return address are provided privately after you contact us.

These terms apply to merchandise bought through the Farm Shop. They sit alongside our Shipping and Returns policies and do not replace the editorial website's separate terms or privacy notice.

Prices and checkout

Prices are displayed in pounds sterling. Cluck the Web is not VAT-registered and does not charge UK VAT on its retail sales. Supplier taxes form part of our costs; they are not a separate VAT charge by us to you. Delivery charges and the full order total are shown before you pay. We do not add undisclosed charges after an order is placed.

Checkout and customer payments are handled by Shopify and its payment providers. Printify and our production partners arrange printing and shipment. We remain responsible to you as the seller; you do not need to contact a printer to exercise your consumer rights.

Choosing products

Choose your product, colour, size and quantity carefully. Clothing size guides show garment measurements in centimetres, not body measurements. Availability differs by size and colour. The cap is an adjustable one-size product, not a clothing-size selection.

Mockups illustrate the design. Screens, materials and printing can produce small colour differences, and placement can vary slightly in production. This does not exclude your rights where an item is materially different from its description or is otherwise faulty.

Orders and availability

The checkout allows you to review your items and delivery information before paying. We send an order acknowledgement and subsequent fulfilment updates when available. If an item cannot be supplied, we will contact you and refund the unavailable item and any delivery charge that no longer applies. We will not replace your chosen garment or design with a different product without your consent.

Delivery, returns and complaints

Our Shipping policy explains production, delivery and separate parcels. Our Returns policy explains cancellation, returns, inspection and remedies. If you have a complaint, email electric80media@gmail.com with your order number and the issue so we can investigate and respond.

Nothing in these terms excludes or limits consumer rights or liabilities that cannot lawfully be excluded or limited. The terms in force when you place your order apply to that purchase.