Shipping

Made to order

Our merchandise is printed after you order. Production and delivery are separate stages. Our T-shirts are printed by Shirt Monkey in the UK and our hoodies by Print Clever in the UK. The Full-Logo Trucker Cap is printed and shipped by Duplium in North America.

Delivery areas and charges

We offer delivery within Great Britain and to supported international destinations. The available countries and delivery services are shown at checkout before payment. Charges depend on the products, quantity and delivery address; the checkout quote applies to your order. We do not currently accept orders for delivery to the EU, Northern Ireland or other destinations awaiting product-safety arrangements, or to destinations restricted by our production partners or carriers.

Different products may come from different printers and arrive in separate parcels. A mixed basket can therefore include more than one delivery charge. Tracking details are sent when available.

Delivery estimates

Available delivery estimates are shown on the product page or at checkout. Production time is additional to transit time. Estimates are not guaranteed arrival dates. For UK delivery, the cap ships internationally from North America, unlike our UK-printed clothing; its provider quotes 10–30 business days in transit after production for international shipments. Other destinations and domestic North American delivery may have different estimates, shown where available for the selected delivery service.

If no different delivery period has been agreed, we will deliver within 30 days of the order. If we cannot meet the applicable delivery period, we will contact you. Your statutory rights concerning delay or non-delivery are unaffected.

Cross-border shipments and import charges

Our clothing is fulfilled from the UK and the cap from North America. Depending on your delivery country and the product, your order may cross a border. Shipping charges are displayed at checkout. Unless checkout explicitly states that destination import charges are included, local import taxes, customs duties or carrier-clearance charges may be payable by the recipient separately. These depend on the destination and order; they are not a UK VAT charge by Cluck the Web. Contact us if you need clarification before ordering or receive a charge you did not expect so we can investigate.

Some international destinations require a recipient phone number or a local tax or identification reference for customs clearance. Please provide the details requested at checkout. If a carrier needs additional information, we will contact you before shipment rather than inventing it. We will not redirect an order to a different production country or substitute a product without your agreement.

Address changes and delivery problems

Check your delivery details before paying. If you notice an error, email electric80media@gmail.com promptly with your order number. We will check whether it can still be corrected. A parcel already dispatched cannot normally be redirected by us.

For delayed, missing, damaged or incorrectly delivered orders, contact electric80media@gmail.com. We remain your point of contact and responsible seller even though our production partners print and ship the products. This policy does not limit your statutory delivery rights.