Zoom profile

Individual and business subscriptions are core revenue streams.

Zoom Communications, Inc.: USD 4.87 billion revenue in the year ended 2026-01-31. Net income: USD 1.90 billion. Group/company figures.

39.03% net margin for the year ended 2026-01-31: reported net income divided by revenue.

Zoom Communications, Inc. (ZM), 2026-10-16 snapshot: USD 94.19 per share. Market capitalisation: USD 27.48B.

Zoom is expanding from video meetings into a larger paid workplace containing chat, documents, customer workflows and AI assistance.

• ES

  Eric S. Yuan

  A Zoom executive and substantial Class B holder in its proxy. The disclosed shares include a revocable trust held with his spouse.

  Share-class percentage — Class B

  72.6%

  Voting power

  37.7%

  Disclosure as of

  31 March 2026

  Class B share percentage is not total economic ownership; the proxy includes the disclosed spousal trust.

  Sources (1)

  • Zoom Communications, Inc. — dated ownership disclosurePrimary regulatory filing · accessed 18 October 2026
• EC

  Emergence Capital Partners

  Investment-partnership entities holding Zoom Class B shares through Emergence Capital Partners III, L.P.; the proxy describes shared investment/voting control.

  Share-class percentage — Class B

  10.2%

  Voting power

  5.3%

  Disclosure as of

  31 March 2026

  Shares held through investment partnerships; do not count the same holdings again under a partner/director’s name.

  Sources (1)

  • Zoom Communications, Inc. — dated ownership disclosurePrimary regulatory filing · accessed 18 October 2026
• B

  BlackRock

  An investment-management group reporting voting or investment authority over shares held through managed portfolios. The position is not all the manager’s own economic wealth.

  Share-class percentage — Class A

  6.6%

  Voting power

  3.2%

  Disclosure as of

  31 March 2026

  Underlying position date

  31 December 2024

  The proxy cites a February 2025 filing reporting the December 2024 position.

  Sources (1)

  • Zoom Communications, Inc. — dated ownership disclosurePrimary regulatory filing · accessed 18 October 2026

AI Companion creates meeting summaries, answers questions and works with transcripts and workspace content. Meeting knowledge becomes reusable after the call.

Zoom combines its own technology with a federated approach to model providers for AI Companion.

Zoom collects account, device, usage and feature-dependent meeting data. The September 2026 statement explains that hosts, account owners, other participants and connected applications can have different access. Recording, AI features and the organisation’s settings need separate attention.

Account administrators and hosts control key AI/recording settings. Participants can see when meeting AI features are active, and hosts manage generated material.

Check the meeting’s AI and recording indicators, who owns the account and the transcript/summary retention settings.

20/25 points

Zoom’s published statement distinguishes customer content from other personal data and says it does not use the covered communications/customer content to train Zoom or third-party AI models. This does not mean a meeting is unrecordable or that a host cannot retain a recording.

20/25 points

Zoom collects account, device, usage and feature-dependent meeting data. The September 2026 statement explains that hosts, account owners, other participants and connected applications can have different access. Recording, AI features and the organisation’s settings need separate attention.

15/25 points

A meeting record or summary reflects the available recording and can miss context.

20/25 points

Check the meeting’s AI and recording indicators, who owns the account and the transcript/summary retention settings.

Comparison priority: call reliability, guest access, recording permissions and the AI features the meeting actually needs.

A successful meeting, useful summary or resolved question rewards returning to the same familiar tool.

Calendar invitations, meeting reminders and chat activity bring Zoom into the working day.

Joining links, recurring meetings and integrated recordings reduce setup. AI summaries reduce the effort of catching up afterwards.

Colleagues and clients determine where the meeting happens. Their use of Zoom makes participation practically necessary.

A live meeting has a real start time. Miss it and you need a recording, summary or another person to fill the gap.