Booking.com profile
Booking.com
booking.com(opens in new tab)Accommodation and travel booking across independent providers.
The ranking is useful, but it is not commercially neutral.
Where the money comes from
Commissions and other travel-related commercial services generate revenue.
Sources (4)
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
What they made last year
Booking Holdings Inc.: USD 26.92 billion total revenues in the year ended 2025-12-31. Net income: USD 5.40 billion. Group/company figures.
Sources (3)
- Booking Holdings Inc. — annual statement scope checkPrimary company or regulatory results · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
How much they keep
20.08% net margin for the year ended 2025-12-31: reported net income divided by revenue.
Sources (3)
- Booking Holdings Inc. — annual statement scope checkPrimary company or regulatory results · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
What they’re worth
Booking Holdings Inc. is publicly listed. Its companywide stock-market value covers the wider group described below. Booking Holdings owns Booking.com and Agoda alongside other travel brands. Different booking interfaces can therefore lead back to the same listed corporate group.
Sources (2)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
Where the money is heading
The Connected Trip combines more bookings within one journey, while Genius encourages loyalty across repeat trips.
Sources (4)
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
Who runs it
Booking.com B.V. · Booking Holdings Inc.
Booking Holdings owns Booking.com and Agoda alongside other travel brands. Different booking interfaces can therefore lead back to the same listed corporate group.
Sources (3)
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
What AI does here
AI Trip Planner and smart filters translate a travel idea into possible stays and itineraries. Recommendation ranking connects traveller preferences with a commercially supplied inventory.
Sources (4)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
Who supplies the brains
Booking.com develops the experience within Booking Holdings, working with external AI partners as well as its own systems.
Sources (4)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
What it learns from you
Booking.com describes personal, travel, device and transaction information and sharing within Booking Holdings and with suppliers/partners. AI and automated decisions have their own notice section. Provider access needed for a reservation is distinct from advertising and personalisation choices.
Sources (5)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
- Booking.com — Trust evidencePublic primary documentation · accessed 18 October 2026
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
Who checks its work
Properties supply availability and listing information; Booking.com operates ranking and booking processes. Its ranking explanation includes commission and partner-programme factors.
Sources (5)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
- Booking.com — Trust evidencePublic primary documentation · accessed 18 October 2026
How much choice you have
Change sort order, compare the final total and read cancellation/payment conditions before allowing a scarcity message to make the decision.
Sources (5)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
- Booking.com — Trust evidencePublic primary documentation · accessed 18 October 2026
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
Editorial Trust score: 65/100
Assessed 18 October 2026
What they say vs what they do
15/25 points
Booking.com is an intermediary: property descriptions, guest reviews and a ranked search result have different origins. The notice explicitly covers recommendations and automated decisions. Check the booking conditions and total price rather than equate a prominent placement with an independent inspection.
Sources (3)
- Booking.com — Trust evidencePublic primary documentation · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
What they know—and what they do with it
15/25 points
Booking.com describes personal, travel, device and transaction information and sharing within Booking Holdings and with suppliers/partners. AI and automated decisions have their own notice section. Provider access needed for a reservation is distinct from advertising and personalisation choices.
Sources (3)
- Booking.com — Trust evidencePublic primary documentation · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
Quality vs Quantity
15/25 points
A search result may depend on commercial arrangements as well as relevance.
Sources (5)
- Booking.com — Trust evidencePublic primary documentation · accessed 18 October 2026
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
How much control you really have
20/25 points
Change sort order, compare the final total and read cancellation/payment conditions before allowing a scarcity message to make the decision.
Sources (5)
- Booking.com — Trust evidencePublic primary documentation · accessed 18 October 2026
- Booking.com — official product pagePrimary product · accessed 18 October 2026
- Booking.com Travel Deals — Apple App StorePrimary store metadata · accessed 18 October 2026
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
Who does it better
Comparison priority: the same room, dates, cancellation conditions and total price. A loyalty label alone does not establish which offer is better.
Sources (2)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
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Reinforcement— The reward
A competitive price and Genius benefits reward returning to the same booking account.
Sources (2)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
Prompts & Cues— The trigger
Price changes, saved-property prompts and trip reminders keep an unfinished search active.
Sources (2)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
Response Effort— The easy path
Filters, saved details and a connected itinerary reduce the work of arranging several parts of a trip.
Sources (2)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
Social Influence— The crowd
Review scores, guest counts and popularity signals let other travellers help make the choice.
Sources (2)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
Loss Aversion & Scarcity— The pressure
Room availability, cancellation cut-offs and deal windows attach a clock to a decision that already involves travel pressure.
Sources (2)
- Booking.com: How we workPublic product or reporting · accessed 18 October 2026
- Booking.com | Genius loyalty programme | travel rewards & discountsPublic product or reporting · accessed 18 October 2026
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