Bank of America profile

Interest income, fees and other financial services generate revenue.

Bank of America Corporation: USD 113.10 billion total revenue, net of interest expense in the year ended 2025-12-31. Net income: USD 30.51 billion. Group/company figures.

26.98% net margin for the year ended 2025-12-31: reported net income divided by revenue.

Bank of America Corporation (BAC), 2026-10-16 snapshot: USD 51.23 per share. Market capitalisation: USD 354.65B.

Digital assistance strengthens a wider business spanning deposits, lending, cards and investment relationships.

Erica uses natural-language processing and machine learning for account help and insights. Bank of America explicitly distinguishes it from generative AI and large language models.

Bank of America develops Erica around its own financial-service context and customer account information.

The published US online notice covers information supplied, online activity and information from service providers/other sources. It describes advertising choices and retention for legal and business purposes. Account closure, advertising preferences and applicable financial-data rights are separate matters.

Erica connects customers with financial specialists as well as handling supported requests. Bank controls and fraud investigations sit behind the interface.

Choose useful alerts and ask what action a reward tier actually requires before changing your spending or balances.

15/25 points

Bank of America publishes online and product-specific notices plus marketing/sharing choices. The online notice is not a statement that all financial products, investments or linked partners have the same protections.

15/25 points

The published US online notice covers information supplied, online activity and information from service providers/other sources. It describes advertising choices and retention for legal and business purposes. Account closure, advertising preferences and applicable financial-data rights are separate matters.

15/25 points

The group's reputation does not replace reading the specific product terms.

20/25 points

Choose useful alerts and ask what action a reward tier actually requires before changing your spending or balances.

Comparison priority: account fees, access, useful services and the conditions of reward tiers. The assistant is an interface benefit within a wider banking relationship.

A resolved task, spending insight or reward benefit makes the account feel more useful.

Balance, transaction and security alerts keep banking information present at relevant moments.

Erica, mobile access and saved payments make routine tasks quicker to complete.

Rewards tiers and linked services give a growing banking relationship a sense of status and progress.

Payment dates and eligibility thresholds create real timing requirements; moving a long-established relationship also takes effort.