Agoda profile
An accommodation and travel-booking service.
The room decision can be a second sales decision after you have chosen the hotel.
Where the money comes from
Booking commissions and other travel-related income support the business.
Sources (3)
- Agoda — official product pagePrimary product · accessed 18 October 2026
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
What they made last year
Booking Holdings Inc.: USD 26.92 billion total revenues in the year ended 2025-12-31. Net income: USD 5.40 billion. Group/company figures.
Sources (3)
- Booking Holdings Inc. — annual statement scope checkPrimary company or regulatory results · accessed 18 October 2026
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
How much they keep
20.08% net margin for the year ended 2025-12-31: reported net income divided by revenue.
Sources (3)
- Booking Holdings Inc. — annual statement scope checkPrimary company or regulatory results · accessed 18 October 2026
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
What they’re worth
Booking Holdings Inc. is publicly listed. Its companywide stock-market value covers the wider group described below. Booking Holdings owns Booking.com and Agoda alongside other travel brands. Different booking interfaces can therefore lead back to the same listed corporate group.
Sources (2)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Where the money is heading
Loyalty, room upgrades and assistance compete to turn a low-price search into a more valuable booking.
Sources (3)
- Agoda — official product pagePrimary product · accessed 18 October 2026
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Who runs it
Booking Holdings owns Booking.com and Agoda alongside other travel brands. Different booking interfaces can therefore lead back to the same listed corporate group.
Sources (2)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
What AI does here
Agoda uses AI in travel discovery and assistance, including a room-selection chat assistant announced in 2026. The assistant helps navigate differences in occupancy, meals and cancellation rules.
Sources (3)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
- Agoda — official product pagePrimary product · accessed 18 October 2026
Who supplies the brains
Agoda is part of Booking Holdings, with its own travel technology and supplier relationships.
Sources (3)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
- Agoda — official product pagePrimary product · accessed 18 October 2026
What it learns from you
Agoda’s traveller policy covers booking and other personal information used for service delivery, security and stated business purposes. It explains rights including qualifying opt-outs and review/appeal requests under local law. Information supplied for fellow guests or passed to travel providers has its own practical consequences.
Sources (4)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
- Agoda — Trust evidencePublic primary documentation · accessed 18 October 2026
- Agoda — official product pagePrimary product · accessed 18 October 2026
Who checks its work
Agoda operates the booking interface while properties supply rooms and rate conditions. The selected rate—not just the hotel name—determines what you are buying.
Sources (4)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
- Agoda — official product pagePrimary product · accessed 18 October 2026
- Agoda — Trust evidencePublic primary documentation · accessed 18 October 2026
How much choice you have
Compare room/rate details and the final currency total. Treat a price-hold deposit as another purchased feature.
Sources (4)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
- Agoda — Trust evidencePublic primary documentation · accessed 18 October 2026
- Agoda — official product pagePrimary product · accessed 18 October 2026
Editorial Trust score: 65/100
Assessed 18 October 2026
What they say vs what they do
15/25 points
Agoda’s booking interface connects you to accommodation and other suppliers. A deal badge or platform rank is not a guarantee about the actual property, cancellation terms or final payable total.
Sources (3)
- Agoda — Trust evidencePublic primary documentation · accessed 18 October 2026
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
What they know—and what they do with it
15/25 points
Agoda’s traveller policy covers booking and other personal information used for service delivery, security and stated business purposes. It explains rights including qualifying opt-outs and review/appeal requests under local law. Information supplied for fellow guests or passed to travel providers has its own practical consequences.
Sources (3)
- Agoda — Trust evidencePublic primary documentation · accessed 18 October 2026
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Quality vs Quantity
15/25 points
Displayed discounts need to be considered alongside the final price and booking terms.
Sources (4)
- Agoda — Trust evidencePublic primary documentation · accessed 18 October 2026
- Agoda — official product pagePrimary product · accessed 18 October 2026
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
How much control you really have
20/25 points
Compare room/rate details and the final currency total. Treat a price-hold deposit as another purchased feature.
Sources (4)
- Agoda — Trust evidencePublic primary documentation · accessed 18 October 2026
- Agoda — official product pagePrimary product · accessed 18 October 2026
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Who does it better
Comparison priority: compare room type, cancellation rights and the total price after any reward or price-freeze cost.
Sources (2)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Tools to keep more to yourself: privacy tools and account protection in The Escape Hatch.
Reinforcement— The reward
VIP pricing, cashback and a strong deal reward checking the same account before booking elsewhere.
Sources (2)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Prompts & Cues— The trigger
Price alerts and promotional messages return an unfinished trip to your attention.
Sources (2)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Response Effort— The easy path
Saved preferences and room-selection assistance make comparing complex rates faster.
Sources (2)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Social Influence— The crowd
Guest ratings and popularity signals help reduce uncertainty about an unfamiliar property.
Sources (2)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Loss Aversion & Scarcity— The pressure
Changing prices, limited availability and offer windows encourage a faster decision. Price Freeze sells another response to that uncertainty: paying to hold a rate.
Sources (2)
- Agoda announces a new ‘Price Freeze’ function allowing customers to hold prices before buying » Agoda: See The World For LessPublic product or reporting · accessed 18 October 2026
- Agoda's new bot picks which of your rooms the… • Hospitality.todayPublic product or reporting · accessed 18 October 2026
Want tools for reclaiming your attention? Try The Escape Hatch →